Privacy Policy

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, company name when you submit an enquiry or contact form.
• Technical Data: IP address, browser type, operating system, referring URLs, and pages visited — collected automatically via server logs and analytics.
• Communications: Messages, attachments, and correspondence you send us.
• Cookie Data: Preferences and session data stored via cookies (see Section 6).

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Send transactional emails (enquiry confirmations, reference numbers)
• Improve our website, services, and user experience
• Analyse website traffic and usage patterns (via Google Analytics)
• Comply with legal obligations and prevent fraud
• Send marketing communications where you have given consent

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

• Contract: Processing necessary to respond to your service enquiries.
• Legitimate Interests: Analytics, security monitoring, and fraud prevention.
• Consent: Marketing emails and non-essential cookies.
• Legal Obligation: Compliance with applicable laws.

We do not sell, trade, or rent your personal information. We may share data with:

• Service Providers: Supabase (database hosting), Resend (transactional email), Google Analytics (website analytics) — all bound by data processing agreements.
• Legal Authorities: When required by law, court order, or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact enquiry data is retained for a maximum of 3 years. You may request deletion at any time by contacting us.

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for the website to function (session management, security).
• Analytics Cookies: Google Analytics — used to understand how visitors interact with our site. Requires your consent.
• Preference Cookies: Remember your cookie consent choice.

You can manage cookie preferences via the cookie banner on your first visit, or by adjusting your browser settings. Note that disabling essential cookies may affect site functionality.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we limit processing of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Opt-out of Sale (CCPA): We do not sell personal information.

To exercise any of these rights, contact us at hello@abigtech.com. We will respond within 30 days.

We implement industry-standard security measures including SSL/TLS encryption, row-level security on our database, rate limiting on all API endpoints, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact: